Shipping policy
IN STOCK ITEMS
- All orders will be shipped via courier.
- Standard shipping is free to UK mainland addresses and will take 5-10 working days.
- Express 1-3 day delivery is available in the UK for orders placed before 11am on weekdays and is priced at £12.99. Orders placed after 11am on Fridays will be dispatched the following Monday. During busy periods express delivery may not be available.
- International shipping shipping costs vary and will be calculated at checkout.
- For orders shipping outside of the UK, the customer is liable for any customs and duties fees incurred.
- If one of your dresses is out of stock or made-to-order, we will part ship the order in two deliveries, as and when the dresses are ready to ship.
Made-to-order styles purchased online will ship 10-12 weeks after the order is placed, via standard shipping. Orders for made-to-order styles cannot be cancelled or refunded after 48 hours of placing the order, as they are put into production.
BRIDAL
- Standard shipping is free to UK mainland addresses and will take 5-10 working days.
- Express 1-3 day delivery is available in the UK for orders placed before 11am on weekdays and is priced at £12.99. Orders placed after 11am on Fridays will be dispatched the following Monday. During busy periods express delivery may not be available.
- International shipping shipping costs vary and will be calculated at checkout.
- For orders shipping outside of the UK, the customer is liable for any customs and duties fees incurred.
- If one of your dresses is out of stock or made-to-order, we will part ship the order in two deliveries, as and when the dresses are ready to ship.