Our brides and bridesmaids,
The last few weeks have been the hardest we have ever faced at Rewritten – uncertainty over the future of the bridal industry coupled with the livelihoods of our team, colleagues and friends thrown into question.
When we started Rewritten, there was no way that we could have even imagined facing an event so global and so unprecedented that it ground our everyday lives to a halt. During such strange and uncertain times, now more than ever we need to support each other. We have extended our exchanges and returns policy, introduced a new colour swap service and we have launched a zero-contact, at-home drop off service within London.
These are strange times and we are gutted for those of you whose weddings have had to be postponed. The planning doesn’t have to stop there though and we are here to help, simply email us on Hello@WeAreRewritten.com with any bridesmaid related queries you may have or if you would like some fabric swatches sending out to or your bridesmaids.
Or why not go the whole hog and order a selection to try on at home (hello Zoom trying on party!) We are still able to ship orders, albeit a little slower than usual- any orders placed should be with you within 5-7 working days if you are UK based.
Some of you, in return, have asked how you can support us over the coming months.
If you have an upcoming appointment with us, instead of cancelling it, we would really appreciate it if you could re-schedule for 12+ weeks time when we hope we will be getting back to normality.
If your wedding has been postponed, rather than returning and re-ordering your dresses at a later date, we would be super grateful if you could take advantage of our extended exchanges policy and consider swapping styles and colours when you have a new date set.
We know we are not alone, small businesses, whether bridal or not, all across the globe, are feeling the effects of our new reality. We must continue to support the start-ups of the world – they are the foundations of tomorrow’s society.
Over and out,
Katie & Fran xx