ONLINE SHIPPING AND DELIVERY POLICY
*Please note due to the current situation deliveries are taking longer than usual and next day delivery has been suspended for the time being. Please contact us on firstname.lastname@example.org if you need anything urgently and we will see what we can do.
We understand that it is difficult to get all your gang together at this time so we have just launched a multiple shipping option at checkout so you can send a dress to each of your bridesmaids from the same order to try on in the safety of their own home. Yay!
- Standard shipping is £5.99 to UK mainland addresses and will take 3-4 working days. Orders placed after 3pm on Fridays will be dispatched the following Monday.
- Next day delivery is available in the UK for orders placed before 12pm on weekdays and is priced at £12.99. Orders placed after 12pm on Fridays will be dispatched the following Monday.
- Saturday delivery is available in the UK for orders placed before 12pm on Fridays and is priced at £12.99.
- International shipping to the USA, EUROPE AND CANADA is £10 and will normally be dispatched on the next working day, delivery times vary. Other countries shipping costs vary, please check at cart.
- We will ship the order when it is complete unless part shipping is requested and extra postage paid for.
- Standard shipping is £5.99 to UK mainland addresses. Made-to-order pieces that are purchased online will ship 10-12 weeks after the order is placed *. Made-to-order items are NON RETURNABLE and cannot be refunded or exchanged – for full details visit our Returns and Exchanges page. We will ship the order when it is complete unless part shipping is requested and extra postage paid for.
- Alternatively, if you would prefer not to shop online, we have a London showroom where you can try on dresses and collect orders located in Hackney Wick at 121 Monier Road, E3 2PS. You can book an appointment online via our calendar.
- Or we can bring the party to you. Try on dresses with your best girls in the comfort of your own home, check out our Rewritten Room Service page for more information.
*Please note due to the current situation the timing on the made to order collection may vary. We are monitoring the situation closely and will update you as and when the situation unfolds. We would advise for any Weddings coming up in the next 10-15 weeks to consider buying from our In Stock Now collection which we hold stock of.