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Returns & Exchanges

Free shipping for standard order over $70

RETURNS

We understand that it can take a while to get all your best girls together so our returns policy lasts 21 days for returns and exchanges. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all the labels intact and still attached to the garment.

To complete your return, we require a receipt or proof of purchase.

We offer free returns in the UK. We don’t currently offer an international returns service, any international returns have to be paid for by the customer and should be sent by signed for delivery to ensure they reach us and a proof of postage retained.

Please note that colours may vary with some styles due to natural variations in the fabric.

 

Refunds

Once your return is received and inspected we will send you an email to notify you and then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note this process can take up to 10 working days from receipt of return.

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale or sample sale items cannot be refunded.

 

Exchanges 

We can exchange items for alternative sizes, colours or styles. In order to be exchanged all items must be unworn and with all labels still intact. If you would like an exchange please email us at Orders@WeAreRewritten.com

 

How to return an item

To return an item please email us at Orders@WeAreRewritten.com for a returns authorisation number and for us to arrange a collection of the parcel from you.

UK customers receive free shipping on returns (Excluding Channel Islands) If shipping costs are to be paid in the case of overseas customers they are non-refundable.

To return your items please ship to: Rewritten returns, Unit 21, 2 Norman Road, N15 4ND

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

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